FAQ

NOVEL CORONAVIRUS INFORMATION FOR TRAVELLERS ARRIVING IN THE COOK ISLANDS

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Entry Requirements & Work Visas:

Do I need a visa to travel to the Cook Islands?

No. All visitors wishing to visit the Cook Islands will be issued a visitors permit on arrival into the Cook Islands, provided they meet the following entry requirements:

  • All international passport holders must have a passport valid for a period of at least 6 months beyond their intended period of stay in the Cook Islands. This will allow you a stay of up to 31 days in the Cook Islands.
  • All New Zealand and Australian passport holders must have a passport valid for a period of at least 7 days beyond their intended period of stay in the Cook Islands. This will allow New Zealand passport holders a stay of up to 90 days in the Cook Islands. Australian passport holders are eligible for a stay of up to 31 days.
  • You must have evidence of a valid outbound ticket or return ticket to your port of origin. New Zealand passport holders can now travel on a one-way ticket to the Cook Islands
  • You must have proof of accommodation during your stay in the Cook Islands.

Can I still travel to the Cook Islands if my passport is valid for less than 6 months?

Holders of passports that are valid for less than 6 months beyond the intended period of stay in the Cook Islands must seek authority to travel to the Cook Islands from the Ministry of Foreign Affairs and Immigration in Rarotonga. Visitors can contact the Cook Islands Ministry of Foreign Affairs and Immigration [email protected]

New Zealand and Australian passport holders can travel to the Cook Islands without seeking authority from the Ministry of Foreign Affairs and Immigration. Provided their passports are valid for at least 7 days beyond their intended period of stay in the Cook Islands.

Is it possible to extend my stay in the Cook Islands?

Yes. Extensions may be granted on a monthly basis – for up to 6 months. All applications for extension must be made at least 2 weeks prior to departure. All visitors must have adequate financial means of supporting their extended stay. And confirmed booking/payments with the contact information of the accommodation provider for their intended stay.
Visitors will need to contact the Cook Islands Ministry of Foreign Affairs and Immigration at >> www.mfai.gov.ck

Can I travel to the Cook Islands via marine craft?

Due to COVID-19 travel restrictions all marine borders into the Cook Islands are closed.
Sailors wanting to berth their yachts in the docks of Avatiu Harbour need to obtain moorings from the Harbourmaster at the Ports Authority, PO Box 84, Rarotonga, Cook Islands. If you are departing the Cook Islands by marine craft, you are required to pay departure tax. For more information visit www.mfem.gov.ck and www.ports.co.ck .

How do I obtain a work visa?

To acquire a work visa, you must have a confirmed place of work in the Cook Islands or are starting up your own business. Your future employer will supply you with all the paperwork you need for your work visa, including requirements for a police clearance and medical check-up, as well as a signed letter of job offer. Once all your paperwork is in order, you will receive a waiver letter so you can enter the Cook Islands. Your work visa will be issued once you have arrived in the country.

COVID-19 Travel Restrictions into the Cook Islands:

  • All travellers must be fully vaccinated.
  • All travellers will need to provide a negative COVID-19 test taken no more than 72 hours prior to departure to the Cook Islands.
  • Every traveller must complete the Cook Islands Ministry of Health travel declaration no more than 72 hours before departing New Zealand.
  • All travellers will be required to use CookSafe and CookSafe+ which are the two official contact tracing systems in the Cook Islands.

Who can visit the Cook Islands?

The Cook Islands border will reopen from 13 January 2022 (CKT) with access from New Zealand. Upon arrival into the Cook Islands, all visitors will be issued with a visitors permit, provided they meet immigration entry requirements mentioned above.

All travellers outside of New Zealand will need to meet New Zealand entry travel requirements, before continuing travel onto the Cook Islands. Further details released in the coming days.

Where can I find out more about travelling to the Cook Islands?

For more information on travelling to the Cook Islands, visit our Travel Advisory or Travel Information and FAQ’s for travel from New Zealand - Cook Islands.

Driver’s License and Transportation in the Cook Islands:

Can I drive in the Cook Islands?

Yes. All visitors over the age of 16 are able to drive in the Cook Islands. Provided they have a current driver’s license from their home country or have obtained a Cook Islands visitors license.

What drivers’ licenses are accepted in the Cook Islands?

The following drivers’ licenses are accepted in the Cook Islands. Your overseas license only enables you to drive the motor vehicle class that you are entitled to drive in your home country.

  • Australia
  • Canada
  • EU Members
  • Japan
  • New Zealand
  • Norway
  • United States of America

If you currently hold a driver’s license from a country that is not listed, you will need to obtain a Cook Islands visitors license from the Cook Islands Police station.

What is the legal driving age in the Cook Islands?

Visitors (over 16) from Australia, New Zealand, US, Canada, UK and the EU can drive in the Cook Islands for up to six months using their full overseas license; provided it does not expire, is revoked, suspended or disqualified in that time. Need more tips on driving in the Cook Islands? The Aunties have you covered in this video.

Can I use my restricted driver’s license in the Cook Islands?

No. If you have an overseas restricted driver’s license, you will have to obtain a Cook Islands visitor license.

Can I apply for a Cook Islands driver’s license during my visit?

Yes. You can apply for a Cook Islands visitors license at the Rarotonga Police Station in downtown Avarua. You will need to undergo a theory (NZD10.00) and practical (NZD10.00) test before you receive your Cook Islands visitor license (NZD20.00). Visitor licenses are valid for up to 30 days.

What do I need when applying for a Cook Islands visitors driver’s license?

Theory Test: All applicants must provide their passport or a notarized copy of their birth certificate when applying for a Cook Islands visitors license. You will then be allocated a time to sit your theory test. Please keep in mind that this test may take some time depending on the number of tests needing to be processed.
Practical Test: You will need to provide your own scooter and helmet for the practical test.

Can I re-take the theory and practical test if I fail?

Yes. If you fail any of the tests, another day and time can be allocated for you to re-take either test.

Can I drive a motorbike/scooter using my overseas driver’s license in the Cook Islands?

Yes. Your overseas license only enables you to drive the motor vehicle class that you are entitled to drive in your home country. If your current license does not permit you to ride a motorbike/scooter in your home country, then you will need to obtain a Cook Islands visitor license which will enable you to drive a motorbike/scooter.

When can I apply for a Cook Islands driver’s license?

The hours of testing are as follows (which may be subject to change):

  • Theory Testing Monday to Thursday 9am; 11am and 1pm; Friday 9am and 11am;
  • Practical Testing Monday to Thursday 10am and 2pm; Friday 10am and 1pm

Do I need to wear a helmet?

Yes. Helmets are mandatory for all riders and passengers on a motorbike, scooter or electric bike on Rarotonga only. The new law – which is an amendment to the Transport Act 1966 – now requires all motorcyclists to wear helmets or face a fine of $250. This law does not extend to the outer islands however, all riders are encouraged to wear helmets whenever they are on a motorcycle, scooter or electric bike.

Health Services and Safety

Are there any health services available in the Cook Islands?

Yes. A range of medical and dental services are available on Rarotonga. Aitutaki, Atiu and the Northern Group islands also have limited medical aid with very small hospitals. Emergency services operate on Rarotonga and there is an optometrist plus several pharmacies for prescriptions. Physiotherapists are also available on Rarotonga.

What is the emergency contact number for the Cook Islands?

For any emergency call: 999

Visit the Cook Islands Ministry of Health (Te Marae Ora) website for a full registry of community health clinics and locations across the Cook Islands.

Where do I go if I am feeling sick on Rarotonga?

When on Rarotonga, visitors are encouraged to visit the Tupapa Outpatient for any medical assistance. Contact the Outpatient on: 00682 29110.

Should I be worried about Dengue fever?

While the risk to visitors is low if you are concerned about dengue fever we recommend you use insect repellent, wear light-coloured protective clothing, and stay in an accommodation with mosquito screens on windows and doors. Accommodation providers and other tour operators are continuing to take precautionary action by spraying to eradicate mosquitos.

Does the Cook Islands have snakes?

No. There are no snakes and most of the insects are harmless – but look out for centipedes, which can sting.

Is it safe to snorkel or kayak near the reefs and passages?

No. The coral reefs and passages to the open ocean should be treated with caution. Learn more about reef safety from our Aunties.

Is it necessary to have a guide with me while I am hiking on Rarotonga?

No. While some of the hiking treks are marked out, we do recommend that you take a guide with you, especially if it is your first time. If you plan on hiking please ask a local for advice, take a tour or let someone know your whereabouts. The Aunties have you covered in this hilarious, informative video about hiking in the Cook Islands.

Should I purchase medical insurance before travelling to the Cook Islands?

Yes. Visitors must meet their own medical costs during their time in the Cook Islands, including medical evacuation to New Zealand if specialist care is required. We recommend visitors take out health insurance to cover unexpected costs.

Languages

What are the official languages of the Cook Islands?

The official languages of the Cook Islands are Cook Islands Maori and English. English is widely spoken on the island of Rarotonga. While Cook Islands Maori is predominantly used in the outer islands (Pa Enua) of the Cook Islands.

Time zone

What timezone is used in the Cook Islands?

Cook Islands’ time is GMT-10 hours. Do your calculation before arrival, as booking accommodation to start a day too late is a common mistake.

Weather and Seasons

What is the weather like in the Cook Islands?

The Cook Islands enjoy a pleasantly warm and sunny climate all year round.

When is the best time to visit the Cook Islands?

All year round! Depending on what you like, here is a quick run-down of our seasons:

  • June to August - Cooler months
  • November to March - Warmer seasons with occasional tropical showers
  • April to November - Drier months with an average temperature of 26°C
  • December to March - Warmer, humid and damper season with temperatures between 22°C (min) and 31°C (max)

Banking

What currency is used in the Cook Islands?

The Cook Islands unit of currency is the New Zealand dollar, supplemented by local coins. The unique local coins and notes are not legal tender outside of the Cook Islands, but are keenly sought by collectors worldwide.

What banks are available in the Cook Islands?

Bank of the South Pacific (BSP), Bank of the Cook Islands (BCI) and Australia & New Zealand Banking Group Limited (ANZ) are located in downtown Avarua. Open Monday-Friday from 9 am-3 pm. BSP in Avarua is also open from 9 am-12 pm on Saturdays.

Are there ATM and EFTPOS facilities in the Cook Islands?

ATMs are conveniently located around Rarotonga and Aitutaki and EFTPOS is available at most hotels and stores. Western Union has an office in Avarua and the main Muri strip on the Eastern side of Rarotonga, which offers money exchange and transfers. All ATMs in the Cook Islands dispense New Zealand currency.

Can I withdraw money using my international debit card?

Yes, all ATMs in the Cook Islands accept Visa and Mastercard’s. Please note that ATMs charge international cardholders a withdrawal fee of approximately $5.00NZD.

Telecommunications

Is there a telecommunications network in the Cook Islands?

Yes. Vodafone Cook Islands is the sole provider for all telecommunications services in the country. 4G mobile data is available on Rarotonga and Aitutaki. 3G is now available on Mitiaro, Atiu and Mauke. The remaining outer islands have 2G service. There are WiFi hotspots at prime locations spread across all islands.

Are visitor sim cards available?

Yes. Visitors can get a preloaded Vodafone Cook Islands 15-Day Travel SIM card. These are available at the Vodafone outlet at the airport or from their stores located in Avarua and Muri Beach. Travel SIM cards are preloaded with 5GB data, 30 calling minutes and 300 TXTs to anywhere in the world.

Does the Cook Islands have WIFI hotspots?

Yes. There are over 300 WiFi hotspots set up on Rarotonga and Aitutaki as well as accommodation providers on the outer islands. Vouchers can be purchased from any Vodafone outlet or reseller. Hotels, resorts and other accommodation providers also sell onsite WiFi vouchers for use while on the property.

Dress

What is the normal dress attire in the Cook Islands?

Although the dress code is informal, we do ask that you please dress modestly by not wearing brief attire when visiting town, villages and church. Nude or topless sunbathing will cause offence. A light sweater may come in handy for the cooler evenings. Learn more about dressing like a local.

Electricity

What power voltage and power outlet plugs do they use in the Cook Islands?

Electricity voltage is 240 AC/50 cycle, the same three pin plugs as used in New Zealand and Australia. Some hotels have outlets for 110 volt AC electric razors.

Clearing Customs

What items are exempt from duty?

Personal effects including sports equipment and clothing are exempt from duty. However, goods in excess of NZ$750 could be subject to duty.

Can I bring alcohol and cigarettes into the Cook Islands?

Duty-free items allowed include up to:

  • 250 cigarettes OR 250gms of tobacco OR 50 cigars
  • 2 litres of wine OR spirits OR 4.5 litres of beer

Can I bring food into the Cook Islands?

All food items must be declared on arrival otherwise they could be confiscated.

Other Questions

What is the legal drinking age in the Cook Islands?

The legal drinking age in the Cook Islands is 18.

Is it possible to collect stamps?

If you are a stamp collector, the colourful Cook Islands stamps are distinctive and sought after by enthusiasts. Stamps are available from the Post Office located at the Vodafone Cook Islands main office, which opens Monday to Friday 8am to 4pm.

Is there public transportation on Rarotonga?

Yes. It is very easy to get around the island using public transport. There are two buses that circle the island of Rarotonga; Clockwise and Anti-clockwise. The buses will stop anywhere along the main road. All you have to do is smile and wave them down. Here is a link to the bus timetables.

Is there adaptive vehicle assistance for people with disabilities?

Yes. The Cook Islands Creative Centre offers transfer services to cater for people with disability, visiting the Cook Islands. Pick up and drop off services are available for NZD60.00. Contact the Cook Islands Creative Centre operations manager Danny Tixier for more information:
Email: [email protected]
Phone: 00682 74019

Can I drink tap water in the Cook Islands?

No. While some accommodation providers have filtered taps, it is always best to boil tap water before drinking it. You can also refill your reusable bottle at filtered water stations around the island.

Do cruise ships visit the Cook Islands?

Due to COVID-19 travel restrictions all marine borders into the Cook Islands are closed.
Yes. Disembarking passengers are met by friendly locals in a pop-up market by the wharf, including an information desk. Day activities are usually pre-booked in advance, such as round island tours and Muri lagoon tours. Cruise ships arrive early in the morning and depart late afternoon the same day.
For more information, contact our local agents below:

Cruise Cook Islands
P.O.Box 440, Avatiu, Rarotonga, Cook Islands

Stuart Henry - Managing Director, Rarotonga Agency
Ph: +682 25761 Mob: +682 54966
Email: [email protected]

Mike Henry - Director & Aitutaki Agency
Mob: 682 55105
Email: [email protected]

Matina Travel Ltd
P.O. Box 54, Avarua, Rarotonga, Cook Islands

Christine [Vina] Manuel - Shipping Manager Travel and Shipping Agencies
Ph: +682 21780 Mob: +682 55251
Email: [email protected]

DMCK – Destination Management Cook Islands
Turama House PO Box 240 Rarotonga Cook Islands

Nina Webb – Manager
Tel: +682 23026 Mob: +682 74685
Email: [email protected]
Skype: nina.webb2